Versión en ESPAÑOL. See below for English
Términos y Condiciones de Uso del Servicio
Aquí tiene información importante sobre nuestro servicio:
Efectivo desde: 20 Mayo, 2020
Al acceder o usar nuestros servicios, aceptas que has leído, entendido y estás de acuerdo con todos los términos, condiciones, y consentimientos en los términos de uso y las recomendaciones de nuestros servicios en nuestra web y apps. Si no estás de acuerdo con estos términos de uso y recomendaciones de uso, por favor deja de usar los servicios de forma inmediata.
La web de Rosita (la web), todos los productos y servicios incluyendo la aplicación ("la app"), y todo el contenido referidos aquí como "el servicio", te los ofrece la empresa Hearts Radiant, SL, una empresa española (la empresa). Los subscriptores, usuarios, clientes, y otros que bajan, instalan, compran los servicios de la app (tu) están de acuerdo con estos términos ("los términos de uso"). Estos términos gobiernan el uso de servicios y son una condición para que uses los servicios. Al usar los servicios, estás de acuerdo en que tienes al menos 18 años.
Si no estás de acuerdo con estos términos, no puedes usar esta app o servicio.
Nos reservamos el derecho a cambiar los términos en cualquier momento, sin previo aviso. Si bien te recomendamos que para mantenerte informado revises los términos de vez en cuando. Sí daremos aviso cuando los cambios sean significativos para el uso normal del servicio, a decisión nuestra.
Los términos incluyen:
- Tu acuerdo de responder honestamente las preguntas que hagamso con respecto a tu salud, para que podamos proponer actividades adecuadas
- Tu acuerdo a que los servicios se ofrecen tal y como son, sin garantías adicionales
- Tu acuerdo a que la empresa no tiene ninguna responsabilidad con respecto a los servicios ofrecidos
- Tu acuerdo a que tú y la empresa podéis pedir arbitración.
1. Uso del servicio. No es un servicio médico
Entiendes que nuestro servicio se ofrece para individuos suficientemente saludable como para ejecutar esos ejercicios de forma segura y puede no ser recomendable para todas las personas, incluídos, pero no limitados a, gente que sufra una condición médica subyacente. Nuestros servicios pueden utilizar questionarios de actividad física para asesorar la seguridad o los riesgos de los distintos ejercicios basados en tus respuestas. Este asesoramiento requiere que la información que des sea cierta, completa y correcta, y que no omitas información relevante incluso si esa información no ha sido preguntada. Además, al usar los servicios afirmas que un médico aprueba que hagas ejercicio físico y mental y aprueba que uses nuestro servicio, o que las siguientes afirmaciones son ciertas:
- Ningún médico te ha dicho que tienes una condición cardiovascular, o que solo deberías hacer los ejercicios que te recomiende un médico
- Nunca has sentido dolor en el pecho al hacer algún tipo de ejercicio
- No has sentido dolor en el pecho en el último mes incluso cuando no hacías ejercicio
- No has perdido tu equilibrio por mareos, o has perdido el conocimiento
- No tienes un dolor articular o de huesos que podría hacerse peor con ejercicio físico
- tu médico no te está dando medicinas para la tensión sanguínea o el corazón
- No tienes un historial de tensión sanguínea alta, y nadie de tu familia tiene un historial de tensión sanguínea alta o problemas de corazón.
- No estás embarazada o en lactancia
- no tienes una condición de colesterol alto, diabetes, obesidad o artritis
Si tuvieras, alguna de estas condiciones, debes explicitarlo en el registro del servicio y en tu perfil.
Antes de usar nuestros servicios, debes consultor con tu médico u otro profesional sanitario. El uso o la inforamción de nuestros programas es con tu propio riesgo. Si tienes alguna emergencia médica, llama a tu médico urgentemente o al 112
Si en algún momento durante tu ejercicio no te sientes bien, para inmediatamente y pide ayuda a un médico.
El contenido disponible en este servicio se da con el entendimiento de que ni la empresa ni sus afiliados o sus usuarios están dando asesoría médica o legal. El contenido es puramente una ayuda educacional. No se entiende como servicios médicos o sanitarios, o para ser usado como diagnosis médico o tratamiento, para cualquier problema individual. Tampoco es un sustituto para una asesoría profesional sanitaria. Ninguno de nuestros programas o servicios deben ser entendidos como asesoría médica. Pide siempre ayuda a un médico y antes de empezar cualquier tratamiento.
Ni la empresa ni sus entrenadores o afiliados son responsables de ninguna lesión física o mental o enfermedad que pueda resultar, directa o indirectamente, de usar nuestros planes de ejercicio recomendados. Si bien nosotros proveemos las guías en forma de educación, vídeos, audio o imágenes, es tu responsabilidad hacer estos ejercicios en la forma adecuada y a tu nivel, ya que el riesgo de lesión se acentúa al hacer los ejercicios incorrectamente. Te proponemos que buques más fuentes de información sobre cómo hacer los ejercicios correctamente y que busques un médico o personal cualificado o instructor o terapeuta que te pueda ayudar.
2. Modificación de los términos de uso y/o los servicios
La empresa se reserva el derecha, a su discreción, de modificar, discontinuar o terminar los servicios, o de modificar los términos de uso en cualquier momento y sin dar previo aviso. Si la empresa cambia sus términos de uso, actualizará este documento en la página web y especificará la fecha desde que es efectiva. Tu uso continuado de los servicios después de actualizar la nueva versión de los términos entiende que aceptas esos cambios. Así, deberías revisar que los términos de uso hayan cambiado cada vez que uses los servicios. Si los cambios de los términos de uso no son aceptables para ti, solo puedes dejar de usar los servicios.
3. Privacidad
Por favor visitar la página de
4. Tu cuenta
Para usar los servicios, tendrás que registrarte y crear una cuenta con Rosita. Eres responsable de mantener la confidencialidad de las passwords asociadas con tu cuenta de Rosita, y estás de acuerdo con monitorizar lo que ocurre en tu cuenta y asumes las rsponsabilidad de las actividades que ocurran con tu cuenta (excepto por problemas de seguridad causados por la empresa). La emprsa se reserva el derecho de suspender o terminar tu cuenta en cualquier momento sin responsabilidad por dicha suspensión o terminación.
Rosita ofrece suscripciones de pago que te dan acceso a funcionalidades adicionales como nuevas actividades. Si eliges ser un miembro con suscripción de pago, debes designar y proveer información sobre tu método de pago preferido (por ejemplo, tarjeta de crédito u otras formas de pago que ofrezca la empresa). Se te cobrará inmediatamente por tu suscripción de pago el precio de tu suscripción al activar dicha suscripción. No se cobrará ningún coste durante tu período de prueba gratuito. Estás de acuerdo con pagar todas tus facturas de suscripción y otros costes en los que pueda incurrir tu usuario en tu cuenta de Rosita.
Al usar nuestros servicios, nos autorizas a adquirir, guardar, retener y usar la información que nos envíes, de acuerdo con nuestra política de privacidad, de forma indefinida.
5. Propiedad intelectual
Los servicios le pertenecen a la empresa y están protegidos con copyright, derechos de autor, derechos de marca y otras leyes españolas y extranjeras. Excepto lo que esté expresamente previsto en los Términos de uso, la empresa y sus licenciados son los dueños exclusivos de todos los servicios, incluídos los derechos de propiedad intelectual. No borrarás, alterarás o esconderás ningún copyright, marca o cualquier otro derecho propietario que acompaña o sea parte de los servicios.
La empresa es dueña de todas las marcas, logos, nombres y diseños, estén o no registrados, usados en conexión con la empresa. No puedes usar esos logos o marcas o nombres o diseños sin el permiso explícito de la empresa por escrito.
6. Licencia de uso del contenido
La información, consejos, recomendaciones, cartas, mensajes, comentarios, artículos, texto, gráficos, software, música, sonidos, fotografía, vídeos, datos y otros materiales (el "contenido") está disponible a través de los servicios. Algunos de estos contenidos los dan la empresa y sus afiliados, y otros contenidos los generan los usuarios de los servicios (por ejemplo, comentarios en habitaciones de chat). Adicionalmente, otros contenidos pueden ser provistos por terceras partes, donde la empresa actúa como plataforma para proveer dichos contenidos a los usuarios. Este contenido le pertenece al creador tercera parte, y la empresa no es responsable de las recomendaciones, opiniones, sugerencias, calidad de dicho contenido.
La empresa te da una licencia no-exclusiva, no-transferible, revocable y limitada para ver, bajar, copiar y imprimir contenido que hayas conseguido a través de los servicios para tu uso personal, no comercial, siempre que no borres o escondas la información de copyright, como marcas, logos, nombres, etc. en conexión con el contenido. No puedes usar ningún contenido disponible en los servicios de ninguna otra forma que con el propósito descrito en el servicio o aprobado por escrito por la empresa. Todos los derechos que no estén explícitamente otorgados por la empresa se consideran reservados
Si bien intentamos mantener todo el contenido completo y actualizado, no podemos garantizar y no garantizamos y no somos responsables, de la exactitud, completitud o actualización de ningún contenido, ya sea dado por nosotros o por nuestros afiliados. La empresa no tiene la obligación de revisar, editar o eliminar contenido dado por usuarios o terceras partes que haya sido enviado o hecho visible a través de nuestros servicios. Cualquier opinión, asesoría, información dada por los usuarios, o terceras partes, son de ese usuario o tercera parte, y no de la empresa. No somos responsables ni corroboramos ningún contenido opinión, sugerencia o afirmación hecha en los servicios.
7. Licencia para usar los servicios
La empresa mantiene todos los títulos, derechos de propiedad, o derechos de propiedad intelectual de los servicios, y todas sus copias. Al aceptar estos términos, la empresa te ofrece una licencia de uso del servicio para instalar una copia de la aplicación en un teléfono que tú controlas solo para tu uso personal. Esta licencia es no exclusiva, no transferible, no sublicenciable, temporal y revocable.
8. Restricciones en el uso de los servicios
Tu uso de los servicios y la licencia que recibes está condicionada a no hacer ninguna de las siguientes cosas:
- publicar, enviar, transmitir, reescribir ninguna información u otros materiales que: (i)infringe o viola una patente de terceros, copyright, marcas, secretos comerciales o propiedad intelectual o privacidad, (ii) viola o promueve la conducta de violar cualquier ley o regulación que de lugar a responsabilidades civiles, (iii) es fradulenta, falsa, o engaño, (iv) es defamatoria, obscena, pornográfica, vulgar u ofensiva, (v) promueve la discriminación, el racismo, el odio, el daño contra un individuo o grupo, (vi) es violenta o promueve la violencia o las acciones son amenazas contra una persona o grupo, (vii), promueve actividades delictivas o ilegales, o sustancias ilegales.
- Acceder o intentar acceder a áreas no públicas de la web, los sistemas informáticos de la empresa. Intentar acceder o acceder a escanear y testar la vulnerabilidad de los sistemas de la empresa la red, o rompiendo la seguridad o la autenticación.
- Eliminando, borrando, circunveninendo o desactivando cualquier medida tecnológica implementada por la empresa o sus proveedores o cualquier tercera parte para proteger los servicios
- Intentar acceder o acceder a los contenidos del servicio a través de una herramienta, software, agente (incluídos robots, crawlers, herramientas de minado de datos) otros que no hayan sido dados por la empresa para su uso normal
- Enviar cualquier forma de anuncios, promociones, email, spam, u otras formas de solicitación
- Usando cualquier forma de textos escondidos, metadatos, utilizando los logos de la empresa, url o nombre de la empresa
- utilizar los servicios de la empresa de forma comercial no permitida explicitamente por la empresa
- Usar cualquier forma de identificarse como la fuente de información de la empresa (alterando cabeceras de TCP/IP, grupos de noticias, emails, etc)
- Intentar descifrar, decompilar o hacer ingeniería inversa del software utilizando al dar los servicios
- Interferir o intentar interferir con ela cceso de un usuario o terera parte a la red, incluído pero sin estar limitado, a enviar un virus, spamear, flood o DDoS los servicios
- Recoger o guardar información personal de los servicios de otros usuario sin su consentimiento
- Impersonar tu afiliación con cualquier persona o entidad
- Violar cualquier regulación o ley aplicable
- Contactar con cualquiera que haya pedido no ser contactado, especialmente para uso comercia, o recoger información personal de otros usuarios para uso comercial o propósitos ilegales
- Proporcionar contenido irrelvante o falso, repetidamente, o contenido similar
Tenemos el derecho a investigar y revisar las violaciones de cualquiera de estos puntos, incluído el uso de derechos de propiedad intelectual o problemas de seguridad, hasta las últimas consecuencias de la ley. Trabajaremos en cooperación con las autoridades para perseguir a los usuarios que violen estos términos de uso. Aceptas que la empresa no tiene por qué monitorizar tu uso del servicio, o revisar o editar tus contenidos, pero tiene el derecho de hacerlo, para la operación correcta del servicio, para asegurarse de que cumples con estos términos o para aplicar cualquier ley o requisito de un juzgado o institución gubernamental. Nos reservamos el derecho a eliminar el acceso o el contenido creado por usuarios o terceras partes, a nuestra sola discreción, siempre que consideremos que viola estos términos de uso.
9. Contenido generado por usuarios
Eres responsable del contenido creado por ti, que envías o que haces disponible a través de los servicios Al hacerlo, aceptas que ese contenido no es confidencial para ningún tercero y que tienes todos los derechos para enviarlo o hacerlo disponible a través del servicio
La empresa no se hace dueña ni responsable de ningún contenido provisto por los usuarios a través de los servicios, y mantendrás todos los derechos de propiedad de ese contenido y de usarlo como sea más conveniente para ti. Sin embargo, con estos términos aceptas que la empresa y sus afiliados tengan una licencia mundial no-exclusiva, perpetua, transferible, sublicenciable, sin derechos de royalties, para mostrar ese contenido en áreas públicas del servicio (no para conversaciones privadas), para usarlo, reproducirlo, modificarlo, adaptarlo o traducirlo o crear trabajos derivados y publicarlos públicamente (en su totalidad o en parte), o incorporarlo en otros trabajos. Con respecto a gráficos, fotografías, audio, vídeo que envíes de forma pública, el servicio podrá usar, reproducir, modificar, adaptar, publicar, traducir y crear trabajos derivdados con el propósito con el que el contenido ha sido enviado. Nos reservamos el derecho a borrar el contenido del usuario o editarlo.
10. Digital Millennium Copyright Act notice
Si piensas que tu contenido con copyright ha sido copiado de forma que se haya infligido tu derecho de propiedad, y que éste es accesible a través de los servicios, por favor notifica al agente de copyright de la empresa, como se dicta en el copyright Act de 1998 (DMCA). Para que tu queja sea válida bajo DMCA, debes dar la siguiente información por escrito: una firma física o digital por parte del dueño del copyright. Identificación del material que dices que infringe copyright. Información razonable y suficiente para permitir que la empresa te contacta, como tu direccíon, teléfono o dirección de email. Una afirmación de que tienes la seguridad de que el dueño no autoriza el uso de su copyright. Una afirmación, bajo pena de perjurio, de que l información es veraz y que estás autorizado para actuar en nombre del dueño
Al recibir dicha notificación con la petición de borrado, procederemos a borrar o eliminar el acceso a dicho contenido que infringe la propiedad. También notificaremos a la tercera parte que lo ha enviado que su material ha infringido la propiedad intelectual y le permitiremos a esa parte enviarnos una contra-notificación, que puede dar lugar a que reposteemos el contenido que no está infringiendo. Cualquier petición o feedback, o apoyo técnico, se puede pedir a través de hola@heartsradiant.com
11. Sitios de terceros / links / anuncios
Los asuntos o interacción entre el usuario y terceras partes, incluídos anunciantes, es solo entre tú y esa tercera parte. Estos incluye, pero no está limitado a, participación en promociones, en pago por envío de productos o servicios, y cualesquier términos, condiciones, garantías o representacion de dichos asuntos. Links a terceros se dan por conveniencia y no son parte del servicio o contenido de la empresa. Accedes a contenido de otros y sus servicios, asumiendo tu propio riesgo.
La empresa no representa o garantiza ningún contenido o prácticas de privacidad de terceros, o servicios o productos de terceros, y estás de acuerdo en que la empresa no tiene responsabilidad con respecto a la pérdida o daños de ningún tipo incurridos como resultado de asuntos entre tú y esa tercera parte, o como resultado de la presencia de links a anuncios de estas terceras partes en nuestros servicios
Si hay una disputa entre tú y una tercera parte, entiendes y estás de acuerdo en que la Empresa no tiene ninguna obligación de estar involucrada. En la eventualidad de que tengas una disputa con cualquier tercero, absuelves a la Empresa, sus directivos, empleados, agentes o sucesores en los derechos de cualquier exigencia, demanda o daños (directos o indirectos) de cualquier tipo y naturaleza, conocidos y desconocidos, sospechados e insospechados, públicos o privados, que salgan de cualquier disputa.
12. Garantías
Estás de acuerdo en que tu uso de los servicios es completamente tu responsabilidad y riesgo. Los servicios se dan como son. La compañía expresamente expresa, sin limitación, que no es responsable de los resultados y que puede no llegar a cumplir tus expectativas o requisitos, o que el servicio estará libre de interrupciones, o será siempre seguro y sin errores, o sin defectos, o que éstos serán corregidos. La empresa no se compromete a los resultados que puedan ocurrir al usar el servicio, o su exactitud, calidad de la información. La empresa no ofrece garantías sobre los servicios o productos recibidos por terceras partes o a través de links de terceros.
13. Limitación de Responsabilidad
Bajo ninguna circunstancia la empresa o sus afiliados será responsable de ningunos daños resultantes directa o indirectamente de ningún aspecto del uso de nuestros servicios, app o contenidos. Debes evaluar y estás de acuerdo en sobrellevar todo el riesgo de usar el servicio, incluído el riesgo de que los contenidos puedan no ser exactos, completos, útiles o correctos. Bajo ninguna circunstancia la empresa será responsable de la difamación, ofensa o conducta ilícita de sus otros usuarios o terceras partes.
La empresa tampoco bajo ninguna circunstancia será responsable de ninguna pérdida, daño, directa o indirecta., resultado de (1) el uso o la incapacidad de usar los servicios, (2) el coste de encontrar servicios de sustituación, (3) acceso no autorizado a tus datos, (4) la conducta de ninguna tercera parte en el servicio, (5) cualquier otra implicación que tenga que ver con el servicio.
Entiendes que estos principios son la base de tu acuerdo con la empresa, y que de no ser así, el precio, y los servicios serían sustancialmente distintos.
14. Indemnización
Estás de acuerdo en indemnizar y dejar sin daño a la empresa, sus directores, empleados, agentes y afiliados, de ninguna responsabilidad, daños, pérdidas, gastos y otros (incluidos gastos de abogados) directa e indirectamente relacionado con (1) la rotura de estos términos de uso (2) el contenido de usuario que envíes o transmitas a través del servicio (3) el uso del servicio
15. Terminación
Cualquiera de las partes puede terminar esots términos de uso en cualquier momento. Al terminar el contrato, estás de acuerdo en que no podrás acceder o usar el servicio. Las provisiones de estos términos cuya intención es sobrevivir esta terminación (incluyendo lo que tenga que ver con garantías, limitaciones de resopnsabilidad, indemnizaciones o resolución de disputas) se mantendrán al terminar los términos de uso y continuarán aplicables de forma indefinida.
16. Pluralidad
Si cualquier provisión de estos términos fuera considerada por un juez o autoridad que sea inválida, estás de acuerdo en que mantener la intención del efecto a las partes, de la forma reflejada en dicha provisión, y que el resto de provisiones sí que se mantienen en pleno efecto.
17. Resolución de disputas
Tú y la empresa estás de acuerdo en resolver cualquier disputa de acuerdo a esta sección. Si piensas que la empresa no ha cumplido con sus términos de uso o tienes una disputa con la empresa, por favor contacto con la empresa usando la información de contacto disponible aquí. Haremos lo posible para resolver tus preocupaciones o resolver problemas de forma amistosa.
En caso de que no se puedan resolver de forma amistosa o a través de un intermediario, se buscará ser resuelta a través de un juez por la legislación española
18. Ley aplicable
Estos términos de uso y la resolución de cualquier disputa será gobernada por las leyes españolas.
19. Información de contacto
Si tienes cualquier duda sobre los servicios o estos términos de uso, puedes escribirnos a hola@heartsradiant.com
ENGLISH version. La versión en español está arriba.
Terms of Service and Conditions of Use
Below is some important information about our service.
Effective as of: 31st Jan, 2022
Welcome to our the Rosita website (“Website”). By using this Website, you demonstrate your agreement to be bound by these Terms and Conditions of Use and our Website Privacy Policy (“Privacy Policy”).
Hearts Radiant, S.L., a Spanish company (“Company”, “we”, “us”, “our”) owns and manages the Website. You may only use the Website if you can form a binding contract with us, and only if you comply with these Terms and Conditions of Use and all applicable local, state, national, and international laws, rules, and regulations.
We may alter these Terms and Conditions without notice, and your continued use of the Website signifies that you agree to be bound by any future changes. We encourage you to review these Terms and Conditions of Use at regular intervals to monitor for updates and assess whether you agree with them. If you do not agree, then you should not use our Website.
Please read these Terms and Conditions carefully.
Your access to this Website is governed by these Terms and Conditions of Use.
BY ACCESSING, BROWSING AND/OR USING THE SERVICES, YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTOOD, AND AGREE TO BE BOUND BY ALL THE TERMS, CONDITIONS, CONSENTS AND DISCLOSURES SET FORTH IN THESE TERMS OF USE AND THE APPLICABLE GUIDELINES SET FORTH ON THE WEBSITES FOR ANY MOBILE APPLICATIONS YOU DOWNLOAD. IF YOU DO NOT AGREE TO THE TERMS OF USE AND THE APPLICABLE GUIDELINES, THEN PLEASE CEASE USING THE SERVICES IMMEDIATELY. The Website, all other products and services, including the Rosita mobile application (the “Application”), and all Content offered as part thereof, are collectively referred to herein as the “Services” and are offered to you by Hearts Radiant, S.L., a Spanish company (“Company”, “we”, “us”, “our”). Subscribers, account holders, customers, users, and others who download, access, use, purchase and/or subscribe to the Services (“you”) agree to these terms and conditions (the “Terms of Use”). These Terms of Use govern your use of the Services and are a condition to your use of the Services. The Website is only intended for users 18 years of age or older. It is not intended or designed to attract visitors who are under the age of 18. If we determine that a visitor is under the age of 18, we do not collect personally identifiable information about them. If we inadvertently or accidentally encounter personally identifiable information about a child under the age of 18, we will not knowingly disclose that information to any third party. BY USING THE SERVICES, YOU AGREE THAT YOU ARE OF AT LEAST 18 YEARS OF AGE, DEPENDING ON THE STATE JURISDICTION FOR LEGAL AGE.
By using this site, you agree to the terms and conditions presented here. If you do not agree to these terms of use, you agree to stop using this website.
Please note that we do reserve the right to change any of these terms of service at any time, without notice to you. That being said, we encourage you to check back here periodically to ensure that you remain informed on the specifics of these Terms of Use.
These Terms of Use include:
- Your agreement to answer honestly to questions that have to do with your health strength, so that we can propose activities that fit your current health level.
- Your option to agree to the purchase and renewal of subscriptions to the Rosita Prime program (Section 5).
- Your agreement that the Services are provided “as is” and without warranty (Section 13).
- Your agreement that Company has no liability regarding the Services (Section 14).
- Your consent that you and Company have the right to compel arbitration (Section 18).
- Services do not constitute medical advice.
You understand that our Services are intended for use only by individuals healthy enough to perform strenuous exercise and follow a general nutrition plan and, may not be suitable or recommended to all individuals, including but not limited to, people who suffer from an underlying medical condition or who have special dietary needs. The Website and its Services and Content are provided for informational and educational purposes only. Company’s conduct on this Website does not constitute the practice of medicine or any other licensed discipline. The Website is offered only for educational purposes, based upon our proficiency in, knowledge of, and experience with the matters discussed. The Services and Content does not constitute medical advice and is not intended to be a substitute for medical advice, diagnosis, or treatment. If you have concerns about any medical condition, diagnosis, or treatment, please make an appointment directly with your healthcare provider. You should not use the Website as a substitute for current or future medical advice or treatment. You acknowledge that visiting the Website does not create a provider-patient relationship between you and us, and your visit to the Website does not create any duty for us to follow up with you about any medical condition, diagnosis, or treatment. You acknowledge that you understand that Company does not provide medical services. Our Services may utilize the Physical Activity Readiness Questionnaire (PAR-Q) in assessing the safety of, or possible risks of, exercising for you based on your answers. This assessment requires that all information provided by you is true, complete and correct and further, requires that you not omit any relevant information regardless of whether we have asked about such information. Furthermore, in becoming a user of the Services, you represent and warrant that your physician has specifically approved your use of these Services. Further, you represent and warrant that prior to using these services, these situations do not apply to you: that all of the following statements are true:
- You have a heart condition.
- You are restricted from doing certain physical activities based on a professional advice from a physician.
- You experience chest pain when engaging in physical activity.
- You lose your balance due to dizziness when engaging in physical activity.
- You lose consciousness when engaging in physical activity.
- You have bone or joint problems that are made worse by engaging in physical activity.
- You are on prescription medication to moderate your blood pressure or a heart condition.
- You have a history of high blood pressure or heart problems or your immediate family has a history of high blood pressure or heart problems.
- You are pregnant, breastfeeding, or lactating.
- You have a condition of high cholesterol, diabetes, obesity, or arthritis.
- You have other specific direction by a licensed professional that you should not engage in physical activity.
- You have specific direction to follow a specialized nutrition plan.
BEFORE USING OUR SERVICES, YOU SHOULD CONSULT YOUR DOCTOR OR OTHER PROFESSIONAL HEALTHCARE PROVIDER. THE USE OF ANY INFORMATION OR PROGRAMS PROVIDED ON THE SERVICES IS SOLELY AT YOUR OWN RISK. IF YOU THINK YOU MAY HAVE A MEDICAL EMERGENCY WHILE USING THE SERVICES, CALL YOUR DOCTOR OR 911 IMMEDIATELY.
IF AT ANYTIME DURING YOUR EXERCISE WORKOUT YOU DO NOT FEEL WELL, MAKE SURE YOU STOP IMMEDIATELY AND SEEK MEDICAL ADVICE OF A MEDICAL PROFESSIONAL.
THE CONTENT AVAILABLE IS PROVIDED WITH THE UNDERSTANDING THAT NEITHER THE COMPANY NOR ITS AFFILIATES OR USERS ARE ENGAGED IN RENDERING MEDICAL, COUNSELING, LEGAL, OR OTHER PROFESSIONAL SERVICES OR ADVICE. SUCH CONTENT IS INTENDED SOLELY AS A GENERAL EDUCATIONAL INFORMATION. IT IS NOT INTENDED AS MEDICAL OR HEALTHCARE ADVICE, OR TO BE USED OR RELIED ON FOR MAKING A MEDICAL DIAGNOSIS OR INITIATING TREATMENT FOR ANY INDIVIDUAL PROBLEM. IT IS ALSO NOT INTENDED AS A SUBSTITUTE FOR PROFESSIONAL ADVICE AND SERVICES FROM A QUALIFIED HEALTHCARE PROVIDER FAMILIAR WITH YOUR UNIQUE FACTS. NOTHING STATED OR POSTED ON THIS SITE OR AVAILABLE THROUGH ANY SERVICES ARE INTENDED TO BE, AND MUST NOT BE TAKEN TO BE, MEDICAL SERVICES. OUR RECOMMENDED WORKOUT PLANS, EXERCISES, AND NUTRITION PLANS, EVEN IF THEY ARE TAILORED TO INDIVIDUAL USERS, ARE NOT MEDICAL ADVICE, DIAGNOSES OR TREATMENT. ALWAYS SEEK THE ADVICE OF YOUR PHYSICIAN OR OTHER QUALIFIED HEALTHCARE PROVIDER REGARDING ANY MEDICAL CONDITION AND BEFORE STARTING ANY NEW TREATMENT.
Neither the Company nor any of its trainers or Affiliates will be liable for any physical or mental injury or illness that may result, whether directly or indirectly, from any of our recommended workout plans or exercises or nutrition plans. While we may provide guidelines such as written descriptions, pictures, or videos describing how to perform specific exercises or activities, you assume sole responsibility for performing those exercises or activities with proper form, as the risk of injury or illness increases with improper form. We encourage you to seek multiple sources of information regarding how to perform each exercise correctly and to consider consulting with a qualified coach, instructor, personal trainer, or physical therapist, especially if you are new to any of the forms of training or activity you seek to perform.
- Modification of terms of use and/or services
The Company reserves the right, in its sole discretion, to modify, discontinue or terminate the Services or to modify this Terms of Use at any time and without prior notice to you. If the Company amends this Terms of Use, it will update this posting on the Website and specify the effective date of the new version of the Terms of Use. Your continued use of the Services following the posting of a new version of the Terms of Use shall constitute your acceptance of any such amendments. Accordingly, you should check to see if a new version of the Terms of Use has been posted each time you use the Services. If the amended Terms of Use are not acceptable to you, your only recourse is to cease using the Services.
- Privacy
Please refer to the Privacy Policies for information and notices about how the Company collects, uses and shares your personally identifiable information in connection with the Services. Upon using Services, you hereby agree to be bound by Company’s Privacy Policies.
- Your account
In order to use certain features of the Services, you may have to register and create an account with Rosita. You are responsible for maintaining the confidentiality of any passwords associated with your Rosita account, you agree to monitor all activity under the account and you assume full responsibility for all activities that occur under your account (except as to security breaches caused by the Company). The Company reserves the right to suspend or terminate your account at any time if it has reason to believe you are misusing Services and shall incur no liability for such suspension or termination.
Rosita offers paid subscriptions that grant you access to additional features, including but not limited to additional activities. If you choose to become a paid subscription member, you must designate and provide information about your preferred payment method (e.g., credit card, online payment service or any other payment method made available by us). You will immediately be charged for your paid subscription fees after your paid subscription status has been activated, provided that no charges will be made or incurred during any applicable free trial period (as described in Section 5). You agree to pay all subscription fees and other charges incurred in connection with your user and password for your Rosita account and you consent to our charge of your preferred payment method in connection with your use of Services.
By using the Services, you are authorising us to collect, store, retain, and use indefinitely for our reasonable business purposes, in accordance with our Privacy Policy, any and all information that you or any third party service provided to us.
- Subscription service
Rosita Prime subscription:
You can choose to subscribe to Rosita Prime either on a monthly, quarterly or annual basis, or for such other periods that Rosita may offer from time to time, and the applicable fees are set forth on the Rosita webpage (https://www.rositalongevity.com) or on the applicable app store from which the Rosita App can be downloaded.
Eligibility for any promotions or discounts is ascertained at the time you subscribe and cannot be changed during the term of your subscription. You are responsible for reading and understanding the specific terms and conditions applicable to any promotions or discounts.
Rosita Longevity reserves the right to revise and update the applicable fees for Rosita Prime subscription (including the fees set out on the relevant app stores where you subscribe to Rosita Prime), and the different subscription packages available, at any time at its sole discretion. Any such revision or updates to the fees will apply prospectively to any subscription entered into following the effective date of the fee revision or update.
Payment details:
You can pay the fees for your Rosita Prime subscription on the Rosita Longevity website or Rosita App either through a credit card, PayPal payment or Stripe payment, or through your account with the applicable app store in the case of the Rosita App (i.e. through in-app purchases). Note that we do not warrant compliance with the Health Insurance Portability and Accountability Act (“HIPAA”) when using such platforms.
The price of your subscription, as well as the currency in which your subscription is payable, will be specified during the order process, and may vary depending on your country of residence (as determined by the IP address of your device used to access the app).
When you purchase a Rosita Prime subscription, you must provide us with complete and accurate payment information. By submitting payment details, you represent that you are entitled to purchase a subscription using those payment details and over 18 years of age. If we do not receive payment authorization or any authorization is subsequently cancelled, we may immediately terminate or suspend your access to your subscription. Rosita Longevity reserves the right to contact the issuing bank/payment provider and/or law enforcement authorities or other appropriate third parties if there is suspicious activity during the purchase of our subscription.
In addition to the subscription fee you are charged, certain banks and credit card issuers may charge a foreign transaction fee on transactions which take place abroad or in a foreign currency. You are responsible for paying any such fees in addition to our rates.
Automatic renewal of subscription:
Your subscription will automatically renew unless you cancel at least twenty-four (24) hours before the end of the current billing period. However, you may cancel your subscription at any time by navigating to your profile page and following the prompts to cancel your subscription. Upon such cancellation, you will still be entitled to access the subscription services on the app for the reminder of the duration for which you have paid.
Cancellation and refund of subscription fees:
You may change your mind and receive a full refund of the amount you have paid for the subscription within fourteen (14) days starting from the day you subscribed to Rosita Prime (the “Cooling-off Period”):
- if you sign up for a free trial, you agree that the Cooling-off Period for the paid subscription that you are receiving the free trial in connection with ends fourteen (14) days after you start the free trial - if you use Rosita Prime during the free trial and don’t cancel the paid subscription before the free trial ends, you lose your right of withdrawal; and
- if you purchase a Rosita Prime subscription, you agree that the Cooling-off Period is available for fourteen (14) days after you have paid for the subscription, but the Cooling-off Period expires once you use the Platform during that period.
To exercise this right, please contact the Rosita Longevity team using the details set out in Clause 20 of these Terms of Use.
Following expiry of the Cooling-off Period, subscriptions are non-refundable and there is no right to refunds or credits unless required by Applicable Laws. Although you may notify us of your intention to cancel your subscription at any time, such notice will only take effect at the end of your then current subscription period, and you will not receive a refund.
- Ownership and intellectual property rights of the Company
The Services are owned by the Company and are protected by copyright, trademark, and other laws of the Spain and foreign countries. Except as expressly provided in the Terms of Use, the Company and its licensors exclusively own or control all right, title, and interest in and to the Services, including all associated intellectual property rights. You will not remove, alter or obscure any copyright, trademark, or other proprietary rights notices incorporated in or accompanying the Services.
The Company or its third-party licensors own all trademarks, service marks, logos, trade names, and designs, whether registered or unregistered, used in connection with the Services. You may not use or display any such trademarks, service marks, logos, trade names, or designs owned by the Company or its third party licensors without the owner’s prior written consent.
- License to use Content
A variety of information, advice, recommendations, letters, messages, comments, posts, text, graphics, software, music, sound, photographs, videos, data, and other materials (“Content”) is available through the Services. Some of the Content is provided by the Company or its affiliates, and other Content is provided by persons who use the Services (“Users”), such as Users’ opinions and views provided via posts to chat rooms, virtual living rooms, and more. Additionally, other Content might be provided by 3rd party Hosts, where the Company acts as a platform to provide such Content to the Users. Such Content belongs to the Hosts and the Company is not liable for the advice, opinions, quality or appropriateness of such Content.
The Company grants you a nonexclusive, nontransferable, revocable, limited license to view, download, copy and print Content retrieved from the Services only for your personal, noncommercial use, provided that you do not remove or obscure any copyright notice, trademark notice, or other proprietary rights notices displayed on or in connection with the Content. You may not use any Content available via the Services in any other manner or for any other purpose without the prior written permission of the Company. All rights not expressly granted in this Terms of Use are expressly reserved for the Company.
While we strive to keep the Content accurate, complete, and up-to-date, we cannot and do not guarantee, and are not responsible for, the accuracy, completeness, or timeliness of any Content, whether provided by us or our affiliates. We do not control the activity of our Users. The Company does not have any obligation to prescreen, edit, or remove any Content provided by Users or Hosts that is posted on or available through the Services. Any opinions, advice, statements or other information expressed or made available by Users, Hosts or third parties are those of the respective User or other third party and not of the Company. We do not endorse and are not responsible for the accuracy or reliability of Content, opinion, advice or statement made relating to the Services.
- License to use Services
As between you and the Company, the Company shall own all title, ownership rights, and intellectual property rights in and to the Services, and any copies or portions thereof. Subject to your compliance with the Terms of Use, the Company grants you a limited, non-exclusive, non-transferable, non-sublicensable, revocable license to use the Website and to download, install and use a copy of the Application on a single mobile device or computer that you own or control and to run such copy of the Application solely for your own personal or internal business purposes.
- Restrictions on use of Services
As a condition of using Services and the related licenses granted under this Agreement, you agree not to do any of the following in connection with using our Services:
- Posting, uploading, publishing, submitting or transmitting any information or other material that: (i) infringes, misappropriates or violates a third party’s patent, copyright, trademark, trade secret, moral rights or other intellectual property rights, or rights of publicity or privacy; (ii) violates, or encourages any conduct that would violate, any applicable law or regulation or would give rise to civil liability; (iii) is fraudulent, false, misleading or deceptive; (iv) is defamatory, obscene, pornographic, vulgar or offensive; (v) promotes discrimination, bigotry, racism, hatred, harassment or harm against any individual or group; (vi) is violent or threatening or promotes violence or actions that are threatening to any other person; or (vii) promotes illegal or harmful activities or substances (including but not limited to activities that promote or provide instructional information regarding the manufacture or purchase of illegal weapons or illegal substances).
- Accessing, tampering with, or using non-public areas of the Website, the Company’s computer systems, or the technical delivery systems of the Company’s providers; Attempting to probe, scan, or test the vulnerability of any Company system or network or breaching any security or authentication measures;
- Avoiding, bypassing, removing, deactivating, impairing, descrambling or otherwise circumventing any technological measure implemented by the Company or its providers or any other third party (including another user) to protect the Services;
- Attempting to access or search the Services through the use of any engine, software, tool, agent, device or mechanism (including spiders, robots, crawlers, data mining tools or the like) other than tools that access or search the Services through software and/or search agents provided by the Company or other generally available third party web browsers (such as Microsoft Internet Explorer, Mozilla Firefox, Safari or Opera);
- Sending any unsolicited or unauthorized advertising, promotional materials, email, junk mail, spam, chain letters or other form of solicitation;
- Using any meta tags or other hidden text or metadata utilizing a Company trademark, logo, URL or product name;
- Using the Services for any commercial purpose or the benefit of any third party or in any manner not permitted by the Terms of Use;
- Forging any TCP/IP packet header or any part of the header information in any email or newsgroup posting, or in any way using the Services to send altered, deceptive or false source-identifying information;
- Attempting to decipher, decompile, disassemble or reverse engineer any of the software used to provide the Services;
- Interfering with, or attempting to interfere with, the access of any user, host or network, including, without limitation, sending a virus, overloading, flooding, spamming, or mail-bombing the Services;
- Collecting or storing any personally identifiable information from the Services from other users of the Services without their express prior permission;
- Impersonating or misrepresenting your affiliation with any person or entity;
- Violating any applicable law or regulation;
- Contacting anyone who has asked not to be contacted, or making unsolicited contact with anyone for any commercial purpose;
- Stalking or harassing anyone, which is grounds for Company’s immediate termination of your Services;
- Collecting personal data about other users for commercial or unlawful purposes;
- Posting false or irrelevant Content, or repeatedly posting the same or similar Content;
We have the right to investigate and prosecute violations of any of the above, including intellectual property rights infringement and Services security issues, to the fullest extent of the law. We may involve and cooperate with law enforcement authorities in prosecuting users who violate these Terms of Use. You acknowledge that the Company has no obligation to monitor your access to or use of the Services or to review or edit any Content, but has the right to do so to operate the Services, to ensure your compliance with the Terms of Use, or to comply with applicable law or the order or requirement of a court, administrative agency or other governmental body. We reserve the right, at any time and without prior notice, to remove or disable access to any Content that we, in our sole discretion, consider to be in violation of the Terms of Use or otherwise harmful to the Services.
- User-submitted Content
You are responsible for all Content that you submit, post, or otherwise make available to or through the Services (“User Content”). By doing so, you represent and warrant to the Company that your User Content is not subject to any confidentiality obligation to any third party and that you have all necessary permission to submit, post and otherwise make available such User Content.
We make no claims to ownership of User Content that you submit, post or otherwise make available to or through the Services. However, you hereby grant to the Company and its affiliates a worldwide, nonexclusive, perpetual, transferable, fully sub-licensable, royalty-free right and license to: post or otherwise make available in public areas of the Services (e.g. not intended as a private communication), use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, publicly perform, and publicly display such User Content (in whole or part) worldwide via the Services or otherwise, and/or to incorporate it in other works in any form, media, or technology now known or later developed; and with respect to photos, graphics, audio, video or journals that you submit, post or otherwise make available in public areas of the Service, use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, publicly perform and publicly display such User Content for the purpose for which such User Content was submitted, posted or made available. We reserve the right to remove User Content or edit it in any way.
- Digital Millennium Copyright Act notice
If you believe that your copyrighted work has been copied in a way that constitutes copyright infringement and is accessible through the Services, please notify the Company’s copyright agent, as set forth in the Digital Millennium Copyright Act of 1998 (DMCA). For your complaint to be valid under the DMCA, you must provide the following information in writing: An electronic or physical signature of a person authorized to act on behalf of the copyright owner; Identification of the copyrighted work that you claim is being infringed; Identification of the material that is claimed to be infringing and where it is located on the Services; Information reasonably sufficient to permit the Company to contact you, such as your address, telephone number, and e-mail address; A statement that you have a good faith belief that use of the material in the manner complained of is not authorized by the copyright owner, its agent, or law; and A statement, made under penalty of perjury, that the above information is accurate, and that you are the copyright owner or are authorized to act on behalf of the owner.
Promptly after receipt of a valid removal notification, we will remove or disable access to the allegedly infringing Content. We will also notify the party that posted it of your claim that the material is infringing and will give that party an opportunity to send us a written counter-notification, which may result in us re-posting the Content if we believe that it is not infringing.
Any DMCA requests and any other feedback, comments, requests for technical support or other communications should be directed to customer service through hola@heartstadiant.com.
- Third party sites, links, and advertisements
Your dealings with advertisers or other third parties found on or accessible through the Services are solely between you and such third party. These dealings include, but are not limited to, your participation in promotions, the payment for and delivery of items if any, and any terms, conditions, warranties, or representations associated with such dealings. Third party links are provided solely as a convenience to you and should not be construed as an endorsement by the Company of Content, items, or services provided on such third-party sites. You shall access and use such third party sites, including the Content, items, or services on those sites, solely at your own risk.
The Company does not make any representations or warranties with respect to any content or privacy practices, or otherwise, of such third parties or any items or services that may be obtained from such third parties. You agree that the Company will have no liability with respect to any loss or damage of any kind incurred as a result of any dealings between you and any third party, or as a result of the presence of links or advertisements or marketing materials issued by such third parties on the Services.
If there is a dispute between you and any such third party, you understand and agree that the Company shall be under no obligation to become involved. IN THE EVENT THAT YOU HAVE A DISPUTE WITH ANY SUCH THIRD PARTY, YOU HEREBY RELEASE THE COMPANY, ITS OFFICERS, EMPLOYEES, AGENTS AND SUCCESSORS IN RIGHTS FROM ALL CLAIMS, DEMANDS AND DAMAGES (DIRECT AND CONSEQUENTIAL) OF EVERY KIND OR NATURE, KNOWN OR UNKNOWN, SUSPECTED AND UNSUSPECTED, DISCLOSED AND UNDISCLOSED, ARISING OUT OF OR IN ANY WAY RELATED TO SUCH DISPUTES AND/OR THE SERVICES.
- Disclaimer of warranties
YOU AGREE THAT THE USE OF THE SERVICES IS ENTIRELY AT YOUR OWN RISK. THE SERVICES ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS. THE COMPANY EXPRESSLY DISCLAIMS ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING, WITHOUT LIMITATION, ANY WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. THE COMPANY DOES NOT MAKE ANY WARRANTY THAT THE SERVICES WILL MEET YOUR NEEDS OR REQUIREMENTS, OR THAT ACCESS TO THE SERVICES WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE, OR THAT DEFECTS, IF ANY, WILL BE CORRECTED. THE COMPANY MAKES NO WARRANTIES AS TO THE RESULTS THAT MAY BE OBTAINED FROM THE USE OF THE SERVICES OR AS TO THE ACCURACY, QUALITY, OR RELIABILITY OF ANY INFORMATION OBTAINED THROUGH THE SERVICES. THE COMPANY DISCLAIMS ANY WARRANTIES FOR OTHER SERVICES OR GOODS RECEIVED THROUGH OR ADVERTISED ON THE SERVICES OR ACCESSED THROUGH ANY LINKS ON THE SERVICES. THE COMPANY DISCLAIMS ANY WARRANTIES FOR VIRUSES OR OTHER HARMFUL COMPONENTS IN CONNECTION WITH THE SERVICES. Some jurisdictions do not allow the disclaimer of implied warranties. In such jurisdictions, some of the foregoing disclaimers may not apply to you insofar as they relate to implied warranties.
- Limitations of liability
UNDER NO CIRCUMSTANCES SHALL THE COMPANY OR ANY OF ITS AFFILIATED ENTITIES BE LIABLE FOR ANY DAMAGES RESULTING DIRECTLY OR INDIRECTLY FROM ANY ASPECT OF YOUR USE OF THE WEBSITE, CONTENT OR SERVICES. YOU MUST EVALUATE, AND AGREE TO BEAR ALL RISKS ASSOCIATED WITH, THE USE OF ANY CONTENT, INCLUDING ANY RELIANCE ON THE ACCURACY, COMPLETENESS, OR USEFULNESS OF THE SERVICES. YOU SPECIFICALLY ACKNOWLEDGE THAT THE COMPANY AND ITS AFFILATES ARE NOT LIABLE FOR THE DEFAMATORY, OFFENSIVE OR ILLEGAL CONDUCT OF USERS OR THIRD PARTIES. ADDITIONALLY, IN NO EVENT WILL THE COMPANY OR ITS ANY OF ITS AFFILIATED ENTITIES BE LIABLE FOR ANY SPECIAL, INDIRECT, INCIDENTAL, PUNITIVE, OR CONSEQUENTIAL DAMAGES, INCLUDING, WITHOUT LIMITATION, ANY LOSS OF USE, LOSS OF PROFITS, LOSS OF DATA, COST OF PROCUREMENT OF SUBSTITUTE PRODUCTS OR SERVICES, OR ANY OTHER SUCH DAMAGES, HOWSOEVER CAUSED, AND ON ANY THEORY OF LIABILITY, WHETHER FOR BREACH OF CONTRACT, TORT (INCLUDING NEGLIGENCE AND STRICT LIABILITY), OR OTHERWISE RESULTING FROM (1) THE USE OF, OR THE INABILITY TO USE THE SERVICES; (2) THE COST OF PROCUREMENT OF SUBSTITUTE SERVICES, ITEMS, OR WEBSITE; (3) UNAUTHORIZED ACCESS TO OR ALTERATION OF YOUR TRANSMISSIONS OR DATA; (4) THE STATEMENTS OR CONDUCT OF ANY THIRD PARTY ON THE SERVICES; OR (5) ANY OTHER MATTER RELATING TO THE SERVICES. THESE LIMITATIONS WILL APPLY WHETHER OR NOT THE COMPANY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES AND NOTWITHSTANDING ANY FAILURE OF ESSENTIAL PURPOSE OF ANY LIMITED REMEDY. YOU ACKNOWLEDGE AND UNDERSTAND THAT THE DISCLAIMERS, EXCLUSIONS, AND LIMITATIONS OF LIABILITY SET FORTH HEREIN FORM AN ESSENTIAL BASIS OF THE AGREEMENT BETWEEN YOU AND THE COMPANY AND THAT ABSENT SUCH DISCLAIMERS, EXCLUSIONS, AND LIMITATIONS OF LIABILITY, THE TERMS AND CONDITIONS OF THESE TERMS OF USE AND YOUR ACCESS TO THE WEBSITES AND SERVICES WOULD BE SUBSTANTIALLY DIFFERENT OR NOT GRANTED. In some jurisdictions, limitations of liability are not permitted. In such jurisdictions, some of the foregoing limitations may not apply to you.
- Indemnification
You agree to indemnify and hold harmless the Company, its directors, officers, employees, agents, and affiliates, from and against any and all liability, damages, losses, claims, expenses of any kind (including, without limitation, reasonable attorneys’ fees) directly or indirectly related to (1) your breach of these Terms of Use; (2) the User Content you submit, post, or transmit through the Services; or (3) your use of the Services.
- Termination and survival
Either party may terminate the Terms of Use for any reason or no reason, at any time. After termination, you agree that you shall no longer access or utilize the Services. The provisions of these Terms of Use which, by their intent or meaning, are intended to survive such termination, including without limitation the provisions relating to disclaimer of warranties, limitations of liability, indemnification and dispute resolution shall survive any termination of these Terms of Use and any termination of your use of or subscription to the Services and shall continue to apply during 10 years from the date of the use of the Services.
- Severability
If any provision of the Terms of Use is found by a court or other binding authority to be invalid, you agree that every attempt shall be made to give effect to the parties’ intentions as reflected in that provision, and the remaining provisions contained in the Terms of Use shall continue in full force and effect.
- Dispute resolution
You and Company agree to resolve any disputes between us in accordance with this Section. If you believe that Company has not adhered to the Terms of Use or you have any dispute with Company, please contact Company via email using the contact information provided below. We will do our best to address your concerns, and we will attempt to resolve any disputes with you amicably.
Except as provided herein, you and Company agree that we will resolve any disputes between us that we cannot resolve as provided above through binding and final arbitration instead of through court proceedings. All such controversies, claims, counterclaims, or other disputes arising between you and Company relating to the Websites, the Services or these Terms of Use (each a “Claim”) shall be submitted for binding arbitration in accordance with the rules of the American Arbitration Association (“AAA”). If AAA is not available to arbitrate, the parties shall agree to select an available alternative dispute resolution provider (“ADR Provider”), and the rules of such provider shall govern all aspects of the arbitration. The arbitration will be heard and determined by a single arbitrator. The arbitrator’s decision in any such arbitration will be final and binding upon the parties and may be enforced in any court of competent jurisdiction. The parties agree that the arbitration will be kept confidential and that the existence of the proceeding and any element of it (including, without limitation, any pleadings, briefs, documents, or other evidence submitted or exchanged and any testimony or other oral submissions and awards) will not be disclosed beyond the arbitration proceedings, except as may lawfully be required in judicial proceedings relating to the arbitration or by applicable disclosure rules and regulations of securities regulatory authorities or other governmental agencies.
For any claim where the total amount of the award sought is $10,000 or less, the AAA (or ADR Provider, if applicable), you and Company must abide by the following rules: (a) the arbitration will be conducted solely based on written submissions; and (b) the arbitration will not involve any personal appearance by the parties or witnesses unless otherwise mutually agreed by the parties. If the claim exceeds $10,000, the right to a hearing will be determined by the AAA (or ADR Provider, if applicable) rules and the hearing (if any) will be held in Valencia, Spain.
If you demonstrate that the costs of arbitration will be prohibitive as compared to the costs of litigation, Company will pay as much of the administrative costs and arbitrator’s fees required for the arbitration as the arbitrator deems necessary to prevent the cost of the arbitration from being prohibitive. In the final award, the arbitrator may apportion the costs of arbitration and the compensation of the arbitrator among the parties in such amounts as the arbitrator deems appropriate.
This arbitration agreement does not preclude you from seeking action by federal, state, or local government agencies as permitted by applicable law. You and Company also have the right to bring qualifying claims in small claims court. In addition, you and Company retain the right to apply to any court of competent jurisdiction for provisional relief, including pre-arbitral attachments or preliminary injunctions, and any such request shall not be deemed incompatible with these Terms of Use, nor a waiver of the right to have disputes submitted to arbitration as provided in these Terms of Use.
Claims may not be arbitrated on a class or representative basis. The arbitrator can decide only your and/or Company’s individual Claims. The arbitrator may not consolidate or join the claims of other persons or parties who may be similarly situated.
If any provision of this Section 18 is found to be invalid or unenforceable, then that specific provision shall be of no force and effect and shall be severed, but the remainder of this Section 18 shall continue in full force and effect. No waiver of any provision of this Section 18 will be effective or enforceable unless recorded in a writing signed by the party waiving such a right or requirement. Such a waiver shall not waive or affect any other portion of this Terms of Use. This Section 18 will survive the termination of these Terms of Use.
THIS SECTION LIMITS CERTAIN RIGHTS, INCLUDING THE RIGHT TO MAINTAIN A COURT ACTION OR TO HAVE A TRIAL BY JURY, THE RIGHT TO PARTICIPATE IN ANY FORM OF CLASS OR REPRESENTATIVE CLAIM, AND THE RIGHT TO ENGAGE IN DISCOVERY EXCEPT AS PROVIDED IN AAA RULES OR THE RULES OF AN ADR PROVIDER.
- Applicable law and venue
This Terms of Use and the resolution of any dispute related to this Terms of Use will be governed and interpreted by and under the laws of Spain, without giving effect to any conflicts of laws principles that require the application of the law of a different state. The United Nations Convention on Contracts for the International Sale of Goods does not apply to this Agreement. Any dispute relating in any way to the Services or this Terms of Use will be adjudicated in Spain.
- Contact information
If you have any questions or concerns with respect to these Terms of Use, our Content, or the Services, you may contact a representative of Rosita at hola@heartsradiant.com